Alert! These steps can save your family.
ALERT! THESE STEPS CAN SAVE YOUR FAMILY
The more you know about the EMS system, the more likely you are to get the care you need in time to make a difference.
If possible, call from a regular telephone. Cell phones don’t work with enhanced 911 systems, which automatically pinpoints your address.
Even if it is taking “forever,” answer the operator’s questions. Call-takers are often following scripts on flip cards or computer screens.
Make sure your house is marked with a street number at least six inches high so it’s clearly visible from the road. If your house is set back from the street, try to post another family member or neighbor at the end of the driveway to signal the ambulance.
When you call, ask whin you can expect the ambulance to arrive. If it doesn’t come right on time, telephone again. And call back at any point if the patient’s condition seems to be worsening; the dispatcher can upgrade the priority of your call.
If you’re not happy with the way the system performed in your medical emergency, call or write officials.
To contact the proper EMS authority, go to www.nasemsd.org, which will link you to the director of EMS for you state. Still not satisfied? Let elected officials and your local newspaper know.
